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Privacy policy

1. Introduction and General information

Fivestarsbets.com (also referred to as “Website”) is managed by Brivio Limited (hereinafter referred as “Brivio”, “Company”, “us”, “we”, “our”) All gambling services are licensed by Invicta Networks N.V. (License No. 8048/JAZ).
Company is committed to the highest standards of protecting and respecting your privacy when you use the Website and the services we are providing through it.
This Privacy Policy describes how we collect, process and ensure the security of your data.
Data controllers for the Website are Brivio Limited incorporated under the laws of the Republic of Cyprus, registered address is 12A, Lekorpouzier, Flat/Office 102, Limassol, Cyprus and Invicta Networks N.V. registered under the laws of Curacao, registered address Heelsumstraat 51 E-Commerce Park, Willemstad, Curacao.
If you have any questions regarding this Privacy Policy, you can contact our Data Protection Officer at [email protected]
For any other requests do not hesitate to contact our Customer Support at [email protected]

2. What types of data do we collect?

We collect various types of data when you interact with us and use our services. Most of the time, data is directly provided by you – for example when you register for the first time. Other cases would include third parties or publicly available sources sharing information about you.
Information you provide to us

Name, email address, telephone or mobile phone number, postal address, date of birth and gender;

While you are using our services:

We may use Aggregated data, for example statistical or demographic data for any purpose. Such data may be derived from the data you provided to us, however, such data is held anonymized, thus disallowing anyone to identify you and as a result, such data is not considered to be personal. This data is used for example to see how many users of specific age use a certain feature on the Website.
On some rare occasions if you decide to self-exclude yourself from using the services on the Website we will grant you this right and keep such request. Such data is not considered to be data that relates to health.

3. How do we use collected data?

Collecting the above-mentioned data is crucial in order to provide you with our services. Additionally, such data is used to personalize and improve the usage of our services and reach out to you with important information from time to time.
Legislation requires us to identify the lawful basis on which we process the data we acquired from you. There is no unified way to describe the lawful basis of our processing, thus they are split in the following subsection.
Firstly, we are required to execute the contract with you. By using the Website, you have agreed to our Terms and Conditions and other Policies (collectively referred as “the Terms”), which are a contract setting our mutual rights and obligations while using the Website.

Secondly, gambling and betting is heavily regulated activity and thus, we are obliged to follow the legal obligations set for the providers by the regulators and other authorities. In order to fulfill those obligations, we rely on the data we acquired from you.

This for example includes:

Thirdly, we have our legitimate interests in the processing as set below. We shall not process any data if our interests are overridden by your rights, freedoms or interests.